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Pay with Paypal, Amex, Credit Card or by Sterling cheque:
Is there any extra cost if I live outside the
UK mainland? Back To Top We are only dealing through the internet, so we can cut
down our costs.We have a small warehouse stacked to the
ceiling in a relatively cheap location to keep our overheads
down, which means that we can offer you the customer a
better deal no matter where you live. What's more, we
buy big. This allows us to negotiate extra discounts from
our suppliers, that we pass on to you. We accept most major credit cards including; All visa cards, Visa
UK delta, Electron, Visa business corporate and purchasing, Switch
/ Maestro Solo. We will soon be able to accept American Express,
Back To Top Yes, we use the very latest technology to ensure our customer's information is safe. Our website is hosted on secure web servers and online payment is taken through one of the UK's leading payment providers PROTX, visit their web site for more details www.protx.com. Back To Top Yes, if you prefer not to order your goods online you can easily call us on +44 (0)1312 770729 and our dedicated staff will take you through the buying process manually, note that our Customer Service office opening hours are from Monday to Friday 1.30pm until 6.30pm.You may want to leave a message outside those opening hours and one of our customer service advisor will call you back as soon as possible, please make sure that you speak clearly and leave your name and contact phone number. You can contact us;( Via): e-mail: info@paletteworld.com when you click on an email link, your browser will automatically open your default email client. If this does not happen, copy and paste, or type the address into the 'To' box. Telephone: +44 (0)1312 770729 Back To Top Yes, all products displayed on our site are VAT inclusive. (UK VAT at 17.5%) Back To Top If your total order value is over £45 and are having your
goods sent to a UK or Ireland address then you will qualify for
FREE shipping. Back To Top Make sure before you sign at reception of your parcel that the packaging is not damaged, if you have any doubt please check the content before accepting the item, leave the parcel as it arrived complete with the original packaging and contact us immediately. Is there any extra cost if I live outside the UK mainland? No, we are one of the very few companies that apply the same delivery rate no matter where you live in Ireland or UK (Isle of Sky, Jura, Shetlands...anywhere), for some destination s the delivery time may be slightly longer (no more than a couple of days usually). For shipping costs to the rest of the world, please contact us by email .Note that all our shipments must be signed for upon receipt , so make sure someone will be available to receive your parcel. The driver will require a signature on delivery. It is therefore vital that customers provide a delivery address where someone will be available to sign for delivery between 8:30 and 17:30 weekdays. Yes, simply contact us by email or phone ( Monday to Friday) 1.00pm until 6.30pm and we will inform you of the cost of delivery and take your order manually, our staff speak French and Spanish, as well as English. The euro prices displayed on this site should be used as an indication only and are not accurate to the current changes and fluctuations.
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